USHEALTH Group Is The Gold Standard For Customer Service
USHEALTH Group, Inc. is a Fort Worth-based company. Mother company to Freedom Life Insurance Company and the National Foundation Life Insurance Company, USHEALTH is dedicated to giving families and individuals accident and disability, life, and specified disease/sickness insurance. The company caters to families, individuals, small business owners, and the business’ employees. Through USHEALTH’s subsidiaries, they have served over 15 million customers for over 5 decades.
USHEALTH Group understands that people who need specified disease/sickness and accident coverage need personalized plans and services that suit their specific needs. Therefore, they give an array of options to allow customers to choose which options are best suited for their needs. USHEALTH’s product models promote customer choice, making them more than qualified to deal with every customer’s affordability, reliability, and flexibility needs when it comes to insurance choices.
For people who are on a strict budget, or those who have concerns about high annual deductibles, USHEALTH offers a plethora of products that provide them with first dollar benefits for all services covered and in-network discounts across a large board of providers. These first-dollar-benefit plans tend to make plans more affordable than other ones without removing any protection or assurances that comprehensive plans guarantee.
USHEALTH has a plan for everyone, whether it’s protection against critical illness, specified disease/sickness and accidents, or prevention coverage like income protector, term life insurance, term accident disability income, and dental/vision plans. USHEALTH sets themselves apart from other companies that are focused on low customer loyalty and high customer turnover by creating valued relationships with their customers.
USHEALTH subsidiaries function under two main philosophies. They believe that every single customer is different and unique, and should be treated as such. They also believe that the “one size fits all” approach to customers is never the right answer. Because of these philosophies, USHEALTH offers an array of choices of affordable solutions with the goal of meeting each and every customer’s needs.
The company has been awarded as a 2013 Top 50 North American Call Center for their exceptional customer service and claim processing. USHEALTH has become the gold standard for their average claim processing times and payment cycles. They have built an exceptional reputation for the way they care for their customers, receiving an A+ rating from the Better Business Bureau.
USHEALTH Group, Inc. is led by professional experts who have spent their lives in the industry. President and CEO Troy McQuagge began his insurance career in 1983, Executive Vice President Konrad Kober has been in the industry since 1990, and Executive Vice President Cynthia Koenig has been working in insurance since 1993. USHEALTH hires only the very best to lead the way in exceptional care for their customers.