Philip Diehl is one of the most experienced individuals in the precious metals industry. Currently he is the president of US Money Reserve, and prior to this he served as the director of the US Mint. He has been nothing short of successful in both of these roles. While at the Mint, Diehl took an average operation and made it excellent, expanding distribution to all seven continents. One of the integral parts to his success was his focus on customer service. While at the US Mint he raised customer service to such a high that it was being compared with the best of the best among private companies.
Philip Diehl recently gave an interview on the ePodcast Network. After his introduction to the bullion world at the US Mint, Diehl made the transition to being president of US Money Reserve. US Money Reserve is currently the largest distributor of United States government issued gold, silver, and platinum coins. Diehl has chosen to run this new company much the same as he did the US Mint. He constantly reminds his staff that customer service is key, and that they must not sway from this commitment. This value is so far ingrained in his staff that even the back office is known for providing superior service. In fact, US Money Reserve is known industry-wide for providing the best return policy on their products.
Diehl takes pride in the fact that his team goes above and beyond to ensure customer satisfaction with their products. He also relishes that customers can feel confident in what they are getting because the bullion coins distributed by US Money Reserve are backed by the United States government, the world’s number one economy. This means the weight and purity of each coin is guaranteed. This is not always the case with other, less scrupulous distributors. Recently, there has been a rash of gold rounds caught coming from overseas distributors that turned out to be counterfeit.
According to prnewswire, Diehl removes this uncertainty for his customers and allows them to feel safe and secure with their investment. This is a key factor for those investing in precious metals because gold is seen as a long-term investment by most. It is meant to safe-guard one’s money against any political strife or monetary collapses that may occur. People invest in gold as a way to help preserve their wealth against any level of catastrophe.
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