Securus Technologies is a company that has been offering prison communication for many years. Other services that they offer to make prison a better place include; investigation, biometric analysis, communication, information management and product supplies. The company is located in the city of Dallas in Texas. The figures of customers who use this company to keep in touch with their families through telephones have revealed it is among the top communication company in this business.
The recent figures indicate that the company serves 3,450 correction facilities in the state. The estimated numbers of inmates who use these services are about 1.2 million. The consistency in providing quality and reliable communication system has earned the company an excellent reputation and relation with prisons commissions. The same has happened to families, inmates, and lawyers who want to communicate in the uninterrupted network. The company has installed reliable and permanent lines that are regularly maintained.
Many prisoners have opted for this company as their service provider since it has a unique understanding of call privacy. All conversations between inmates and families or attorneys are recorded. The audio sounds and conversations are saved in a well-protected database that cannot be accessed. Prisoners can, therefore, communicate freely without the fear of some sensitive information can could alter the investigations could be exposed. The only time when the database can be accessed is through a federal order in some cases.
The telephone charges are quite high compared to some competitive prices in other communication firms. Nevertheless, the prisoners get call refunds frequently. This gives one more call time to complete their conversation. The payment methods that are used to pay for telephone fee are very flexible and accessible to many people. The user can also request balance statement on their number to monitor the usage over time.